Settings and Administration

Configure users, roles, modules, workflows, integrations, financial settings, and permissions.

Settings and Administration

Settings control how the TDCFlow works for your organization. Admin access is required for most settings.

Open Settings from the main sidebar, or go to /settings.

Common Settings Areas

Settings may include:

  • Profile and notification preferences.
  • Users, teams, roles, permissions, job roles, groups, and skills.
  • Company preferences, custom fields, and module defaults.
  • Time tracking, time categories, and resource management.
  • Currencies, cost rates, rate cards, tax codes, invoicing, expenses, and credit notes.
  • Automations and approval chains.
  • Portal Builder and client-facing portal settings.
  • Integrations.
  • Audit logs.

Settings Areas

AreaUse it forLearn more
Users, roles, teams, groups, job roles, and skillsInvite users, manage access, organize teams, and maintain skills.Users, Roles, and Teams
Custom fields and preferencesConfigure company defaults, custom fields, formulas, and required fields.Custom Fields and Preferences
Financial settingsConfigure currencies, cost rates, rate cards, tax codes, invoices, expenses, and credit notes.Financial Configuration
AutomationsConfigure workflow rules and approval chains.Automations
Portal BuilderConfigure client portal branding, sections, and visibility.Portal Builder
IntegrationsConnect external systems such as CRM, Slack, and calendars.Integrations
Notifications and audit logsControl notification behavior and review administrative activity.Notifications and Audit Logs
Views and importUse saved table views and import records from CSV files.Views and Data Tables, Bulk Import

Users and Roles

Admins can invite users, assign roles, manage permissions, configure teams, and maintain job roles or skills.

If a user cannot see a module or action, check:

  • Organization membership.
  • Assigned permission role.
  • Feature/module availability.
  • Record-level access.

Skills and Job Roles

Skills and job roles help with staffing, recommendations, and resource planning.

Keep skills updated so AI Copilot can make better staffing suggestions. Skill data is especially important when asking Copilot to recommend the best person for a task.

Module Settings

Module settings control behavior for areas such as time tracking, invoicing, expenses, resource management, assets, portal visibility, and credit notes.

Example:

  • Credit module requests usually refer to Credit Notes.
  • Configure this in Settings > Credit Notes.

Automations

Automations can run workflow actions when records change or match conditions.

Use automations carefully for billing, approval, and client-facing workflows.

Integrations and Portal

Use integrations to connect TDCFlow with external systems such as CRM, chat, and calendars. Use Portal Builder to decide what clients can see and do in the client portal.

Admin Safety

  • Test billing, approval, and automation changes with a small scope first.
  • Review permissions before enabling a module for a broader team.
  • Keep skills and roles up to date so resource planning and Copilot suggestions stay accurate.
  • Use audit logs to review important administrative changes.

AI Copilot Tips

Try asking:

  • "Where do I enable credit notes?"
  • "How do I manage roles?"
  • "Where can I configure approval chains?"
  • "What settings control invoice reminders?"